Shipping

We move fast. Orders are processed immediately when you check out and shipped right after processing.
Shipping rates and any available estimates are shown at checkout.

Delivery Times

Transit time depends on your location and the carrier’s network (including international destinations). Some countries may experience additional delays due to customs clearance.

Tracking

You’ll receive a tracking number by email as soon as your order ships. Use it to follow your package door-to-door.

Customs & Duties (International)

International orders may be subject to local duties, taxes, and fees collected by your country’s customs authority. These are the buyer’s responsibility.

Address Changes & Order Help

If you need to update your address or have a question, contact us right away at yuktongofficial@gmail.com with your order number. If your order has already shipped, we’ll help however we can.

Missing or Delayed Packages

• If tracking shows “Delivered” but you can’t find your package, please check with neighbors and your local carrier first.

• If it’s still missing or your order is significantly delayed, email us at yuktongofficial@gmail.com and we’ll assist.